FAQs

Check out our Frequently Asked Questions or get in touch and we'll get them answered!

If you are a in full time education you will not have to pay council tax, an exemption certificate can easily be obtained from the university online portal and must be submitted to Bed Student Rentals or your landlord on request, failure to do so may result in you being liable to pay council tax. If your student status changes during your tenancy you must notify Bed Student Rentals/your landlord and the council as soon as possible.

A guarantor is someone who agrees to pay your rent if you don't pay it, for example a parent or close relative. If you don’t pay your landlord what you owe them, they can ask your guarantor to pay instead. If your guarantor doesn’t pay, your landlord can take them to court. Your landlord might want to check your guarantor is able to pay the rent in the same way they've checked your ability to pay. For example, by carrying out a credit check.

Typically, our tenancies start at the beginning of August, however some will start in September and all will end middle to the end of June.

If you are in a Bed Fully managed property you would collect your keys directly from our office. If you are in a let only property your landlord will be in contact before the start of the tenancy to arrange the collection of your keys.

Smoking which includes the use of all e-cigarettes and vaping is not permitted in any part of the house.

Unfortunately not, naked flames are not permitted anywhere within the property.